Managing a cyber attack

Cybersecurity services to manage a cyber attack and restore business security
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Soter IT Security offers information security solutions to prevent, manage and analyse any type of digital incident. During a cyber attack against business systems, prompt containment measures are essential to limit the damage and restore the security of compromised infrastructure as quickly as possible. Whether you suspect or have confirmed an ongoing attack against your company, contact our professionals for immediate assistance.



What should you do in the event of a cyber attack?

Is your company under attack right now? Here is a brief guide to what you should do and what you should absolutely avoid during a cyber attack:

  1. Do not panic. Stay calm and avoid impulsive decisions: when business systems have been accessed without authorisation, it is always best to contact a specialist technical team to manage the emergency promptly with professional solutions.
  2. Only switch off your computer if: you find files named HELP_DECRYPT in various formats, your file extensions have changed (.encrypted .xxx .ttt .micro .ccc .abc), or the business device you are using becomes inexplicably slow. In these cases, attacks may involve viruses, CryptoLocker, CBT, Locky or CryptoWall, and immediate assistance should be requested.
  3. Do not switch off your computer unnecessarily: if you suspect a hacking attack or receive a phishing email, you do not need to shut down the device. Shutting down clears RAM, making it much harder to trace the information needed to identify the attacker during the post-attack investigation.
  4. Disconnect network connections. It is good practice to immediately disconnect Wi-Fi, Bluetooth, NFC and mobile data connections to prevent the attacker from using the compromised device to penetrate deeper into the business network.
  5. Do not use the compromised device: stop all work on the hacked device and wait for specialist technicians to intervene.
  6. Record what happened: documenting the incident is important to provide the forensic investigation team with as much detail as possible.
  7. Contact the State Police: cybercrime should be reported to the State Police and relevant authorities. The Soter team can help you contact the authorities responsible for your sector.

Suspect a cyber attack against your company?
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How can you secure business systems?

Digital security has become a priority for businesses in every sector. From staff training and penetration testing to vulnerability identification and regulatory compliance for IT systems, Soter IT Security offers a wide range of services to prevent and promptly manage any type of cyber attack. Our professionals will help protect your business data with solutions tailored to your company.

Security Governance

Our Security Governance service conducts a comprehensive audit of business IT system security to assess protection levels, identify weaknesses and plan corrective action.

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Security Assessment

We examine business IT infrastructure using professional tools and manual analysis to identify vulnerabilities, bugs and entry points that could put the entire digital environment at risk.

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Digital investigation

Following a cyber incident, we help companies analyse compromised devices, searching for digital evidence and reconstructing the sequence of unlawful activities for use in legal proceedings.

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Training Courses

We train company staff through tailored cybersecurity courses, teaching employees, contractors and managers the security measures to adopt in the digital workplace.

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How do you manage a cyber attack?



WHAT SHOULD YOU DO DURING AN ATTACK?


During a cyber attack, it is important to rely on a professional team to manage the situation without making mistakes that could benefit the attacker. Prompt professional intervention allows containment measures to prevent the criminal organisation from accessing further business data. Our incident response services help companies manage unlawful intrusions and restore the highest security levels as quickly as possible. Here is how we respond to a digital emergency:

  1. We identify the source, destination and purpose of the attack.
  2. We contain the damage by blocking unlawful traffic and preventing the attacker from extending the attack.
  3. We identify the system vulnerabilities that allowed the attacker to gain access to business systems.
  4. We help companies promptly notify the relevant bodies and authorities.
  5. We trace the intruder's activities and collect the information needed for legal documentation.
  6. Finally, we help businesses adopt corrective measures to fully restore the information security of the affected devices.

WHAT SHOULD YOU DO AFTER THE ATTACK?


Following an attack, it is important to carefully assess the severity of the damage and determine which devices, software, applications and networks have been compromised. Soter offers companies post-attack analysis services to identify the vulnerabilities that enabled the attacker's access and restore the security of digital infrastructure. We also continue to monitor affected systems for backdoors installed by the attacker to regain access to confidential information. Only once the highest level of security has been restored on every device can a new defensive strategy be planned to fully protect business data.

HOW CAN YOU PREVENT FURTHER ATTACKS?


To prevent a cyber attack, security measures must comply with applicable European regulations aimed at ensuring high quality standards across business IT infrastructure. Continuously updating security systems is essential to protect data. Soter offers tailored solutions, helping companies comply with regulations and periodically checking system security through Security Governance, Vulnerability Assessments, Penetration Tests and staff training.

Which sectors are most at risk?

The sectors most at risk of cyber attacks mainly include finance, healthcare, telecommunications, ICT, manufacturing and public administration. Our mission is to help businesses improve their IT systems to maximise the security of digital resources on every device, software application and web platform. We work with companies in every sector, both public and private.

FINANCIAL
SECTOR

Insurance Companies
Banks
Financial Intermediaries

HEALTHCARE
SECTOR

Pharmaceutical Companies
Healthcare Companies

PUBLIC
SERVICES

Energy & Utilities
Logistics and Transport
Public Administration

PRIVATE
SECTOR

ICT Companies
Manufacturing Companies
Telecommunications Companies

Certifications

Certification eWPTX
Certification ISO 27001
Certification ISO 22301
Certification eCDFP
Certification eWPT
Certification eMAPT
Certification eJPT

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Would you like to prevent cyber attacks against your company and provide a protected infrastructure for your customers? Contact us to assess the security of your business IT systems.